Community rules
Set Trader is a friendly place for LEGO® fans aged 16 and over, so keep everything suitable for a 16 year old. These rules apply to posts, comments, photos, profiles and groups, and form part of our Terms.
Do
- Share your sets, builds, hauls, questions and know-how.
- Disagree about sets and prices politely.
- Keep buying and selling on Set Trader, so buyer protection covers you.
- Report anything that breaks these rules. It's anonymous.
Don't
- Anything illegal, including fraud, counterfeit or stolen goods, and content that's illegal in the UK.
- Hate, harassment, bullying or threats against anyone.
- Sexual or violent content, or anything encouraging self-harm.
- Taking deals off-site: asking for bank transfer, PayPal Friends and Family, or sharing phone numbers or emails to trade privately.
- Sharing other people's personal information, or photos of people without their permission.
- Swearing or crude language, even disguised (f*ck and the like).
- Off-topic content. Keep posts, photos and groups about LEGO, building bricks and collecting.
- Spam, repeated promotion or misleading claims about sets.
How we keep it safe
- Automatic screening. Every post, comment, bio, group, listing and photo is checked automatically, including by AI. Content that breaks these rules is deleted straight away and you'll get a notification saying why. Off-topic content is flagged to our team. Three automatic removals in 30 days suspends your community access until we review it.
- Reports. Every report is reviewed by a person. A post or comment reported by several members is hidden until it's reviewed.
- Blocking. Block anyone from their profile. You won't see each other's posts or comments, and they can't follow you or comment on your posts.
- Action we take. We may remove content, and suspend someone from the community or close their account. We'll tell you what we removed and why.
- Appeals and complaints. Think we got it wrong, or unhappy with how we handled a report? Use the contact form or email hello@settrader.co.uk. A different person reviews appeals, and we aim to reply within 5 working days.